Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition as when you received it—unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, you can contact us through the contact page.

If your return is accepted, we’ll provide a return label and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

Feel free to reach out to us via the contact page for any questions about returns.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to assess the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom-made products (special orders or personalized items), and personal care items (beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please get in touch with us.

Unfortunately, we cannot accept returns for sale items or gift cards.

Exchanges

The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds

We’ll notify you once we’ve received and inspected your return, and we’ll communicate whether the refund has been approved. If approved, it will be automatically refunded to your original payment method within 10 business days. Keep in mind that your bank or credit card issuer may also take some time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us through the contact page.